The documents on this page detail the services and levels of support offered by CALS-OIT.
- Service Level Commitment
- 9 Dec 2016 - Clarified that criteria for support are listed in the Computer Support Levels and Software Support Lifecycle documents below.
- Computer Support Levels
- 31 Aug 2016 - Clarified that Silver Support does not exceed 5 years from purchase date.
- Software Support Lifecycle
- 7 Nov 2016 - Windows 10 became the default Windows OS deployed in CALS.
- 17 Aug 2016 - Promulgated this document.
- Bring Your Own Device (BYOD) resources