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AV and Teaching Support

If this is a teaching support emergency – do not use the below form. For faster response, please call the number of your CALS-OIT service area, posted in the room.

Please note that this support is for CALS-specific locations. If you don't see your teaching space listed below, please visit Cornell IT's classroom technology support information listing to determine the appropriate IT / AV technical support contact for your non-CALS teaching space (Cornell login required).

Please fill out the form below to submit a request for service to the CALS OIT Help Desk.

All fields are required unless otherwise noted.

Get Support

Issue Location

Issue Description

A detailed description of the problem will help us provide you with faster service.

Good example: "when I press the START button on the Crestron touch panel, the screen indicates that the projector is warming up. When it finishes warming up, there is still no light coming out of the projector"

Bad example: "the projection doesn’t work"

Do not include passwords in your support request.