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Office of Student Services

Student Services Conducting Business Remotely

Beginning March 16, 2020, CALS Office of Student Services will be closed to in-person consultations and will be conducting business remotely until further notice.

If you have questions:

  • Students, for connecting to online courses
  • Students, tools to help you connect remotely
  • Students, for academic concerns related to your major: contact your faculty advisor or advising coordinator
  • Students, for academic concerns related to your courses: contact your instructors
  • Students, for study abroad questions: contact cals-exchange [at] cornell.edu
  • Students, Faculty and Staff: Please email cals-studentservices [at] cornell.edu with your questions as we are working remotely and only checking voicemail periodically. Please indicate in your email if you would prefer a response via phone and include your number in the message.

Academic Advising, Study Abroad Planning and Career Services are still available:

  • Appointments will be conducted remotely, either by Zoom or phone and will be available during our regular business hours. Please schedule appointments using the online scheduler.
  • Chatter will be utilized for student announcements and resources that might be helpful to students at this time. It’s also a great place to post questions as they arise.
  • Continue to monitor Cornell University’s Cornonavirus FAQ for updates and answers to many questions.

Director

Ann LaFave
Ann LaFave

Director

Office of Student Services

Ann LaFave

Academic Advising & Diversity Programs

Nikki Wells
Nikki Wells

Assistant Director

Office of Student Services

Nikki Wells
  • nl427 [at] cornell.edu
Brandon Senior
Brandon Senior

Assistant Director

Office of Student Services

Brandon Senior
Lisa Ryan
Lisa Ryan

Associate Director

Office of Student Services

Lisa Ryan
Portrait of Erica Ostermann, wearing a scarf
Erica Ostermann

Assistant Director

Office of Student Services

Erica Ostermann
  • eo93 [at] cornell.edu

Career Development

Laurie Gillespie
Laurie Gillespie

Associate Director

Office of Student Services

Laurie Gillespie
Steve Shaum
Steve Shaum

Assistant Director

Office of Student Services

Steve Shaum
Jo-Lynn Buchanan
Jo-Lynn Buchanan

Student Services Associate/Recruiting Coordinator

Office of Student Services

Jo-Lynn Buchanan
Jennifer DeRosa
Jennifer DeRosa

Assistant Director

Office of Student Services

Jennifer DeRosa

Registrar

Janine Van Oort
Janine Van Oort

Student Services Associate

Office of Student Services

Janine Van Oort
Shawna Alling
Shawna Alling

Associate Director

Office of Student Services

Shawna Alling
  • sll33 [at] cornell.edu
Aubrey Holbrook  Headshot
Aubrey Holbrook

Assistant Registrar

Office of Student Services

Aubrey Holbrook
  • arw93 [at] cornell.edu

Study Abroad, Exchange & Internationalization

Andrea Durmiaki
Andrea Durmiaki

Program Assistant/ Administrative Assistant

Office of Student Services

Administrative Assistant, Rural Schools Association and Alliance for Science

Department of Global Development

Andrea Durmiaki
Jess Hawkey
Jess Hawkey

Assistant Director

Office of Student Services

Jess Hawkey