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Recognizing and Helping Students with Academic and Behavioral Needs

Recognizing and Helping Students with Academic and Behavioral Needs

The College of Agriculture and Life Sciences strongly encourages all faculty and staff members to recognize students of concern.

Emergency: Immediate Physical Danger (Anytime)

If you believe that you and/or someone else is in any kind of immediate physical danger at any time, call Cornell campus police at 911 (campus phone) OR  607-255-1111 (cell phone, or off-campus phone).

  • Tell them everything you know about the student and the situation, including who else is present.
  • The police will coach you about the next steps.

Urgent (Normal Business Hours)

Call Cornell Health at 607-255-5155 (24/7) and ask to speak with a counselor. 

If the student is present, tell them you would like to help but need guidance from someone more knowledgeable. If you need to leave to make the phone call, make sure someone else stays with the student.

  • Tell the counselor everything you know about the student and the situation.
  • They will coach you on what to do next.

Concern (Normal Business Hours)

Undergraduate issue: Call CALS Student Services, 607-255-2257.

  • Tell them everything you know about the student and the situation.
  • Tell them about the assistance you have already received from other service providers, and what they advised.
  • They may ask for assistance from other colleges and/or Cornell resources.

Graduate issue: Contact the Graduate School, 607-255-5184

  • More information on the website here
  • Share the information noted for undergrads.
  • Provide whatever assistance Student Services or the Graduate School requests.

Note: Although you may walk the student to Cornell Health or to Student Services (140 Roberts Hall), under no circumstances should you drive the student anywhere if there is immediate danger or if you are quite concerned.

What Faculty can do to reduce student stress - Cornell Health Services Campus Health Initiative