Finding Home credits the exposure and credibility gained there in part for helping it break into stores in and around New York City, including Fairway Market, which opened the door to new distributors. Now, instead of delivering a case of syrup here or there, Putnam could load pallets onto a semitractor-trailer.
“Those sorts of efficiencies are super-important as you’re trying to leverage out your fixed costs and get to the point that you can become profitable,” Putnam said.
Sales have increased seventeenfold since Finding Home began working with the Todd Hill store (and since expanding to five other Taste NY sites), Putnam said, growing more than 80% in both of the past two years. The Putnams built a 6,200-square-foot facility including a new maple sugarhouse, and their staff has grown from one part-time employee to 14 full- or part-time positions in 2018.
“Taste NY absolutely has helped create some local jobs, and helped solidify our business with the kind of growth that we really needed to justify the investment we had made,” said Putnam.
Back in Deposit, about a half-hour east of Binghamton, the Alfanos had been skeptical when CCE staff in Broome County first approached them about Taste NY. Insurance and bar coding requirements looked like too much trouble and expense for their small business, and the program seemed geared more toward food producers.
But after CCE resolved those concerns, business with Taste NY took off, starting at the Southern Tier Welcome Center on Interstate 81.
JADA Hill’s top sellers are goat’s milk soaps and creams featuring a “signature scent” – a fruity aroma humorously branded with a name suggested by a granddaughter and now trademarked: “Goat farts.”
Dawn said she regularly receives calls, visits and online orders from people who have found their products at Taste NY.
Retired from careers in construction and hair styling, respectively, John and Dawn Alfano have invested their profits in more goats, a larger store and other improvements at JADA Hill, where they host community events including a recent “Pumpkin Palooza.”
“I’m so glad we did it,” Dawn said of the Taste NY partnership. “This is what pays for the farm.”
It wasn’t obvious at first that CCE’s expertise might include running retail stores, Ball said. In hindsight, the Taste NY partnership was “a natural fit,” opening modern outlets for CCE’s mission that tap into the local food movement.
“Growers are looking to extension again,” he said, “not only to educate them about growing their crops, but how to market their crops and about food safety and all the things that go along with it. It’s been a huge success.”
This article also appeared in the Cornell Chronicle.