SOP and Technical Writing

This course is designed to equip participants with the essential skills needed to write and maintain Standard Operating Procedures (SOPs) that are both compliant with regulatory standards and practical for everyday employee use. Attendees will learn the entire process of SOP development, from outlining requirements to writing clear, effective documents that facilitate consistent and efficient operations.

The course will cover critical aspects such as determining which processes to document, understanding the relationship between various process documents, and identifying the appropriate audience for each SOP. Participants will also delve into best practices for explaining systems, activities, and processes, focusing on proper tense and word choice to ensure clarity and precision. Additionally, the course will address the importance of a thorough review and revision process to maintain document compliance over time.

Learning Objectives:

• Understand the regulatory requirements related to SOPs and how to ensure compliance.
• Identify and prioritize the processes that need to be documented.
• Analyze the relationships between different process documents to create a cohesive system.
• Identify the target audience for SOPs and tailor the content accordingly.
• Master the techniques for writing clear, concise, and effective SOPs, including appropriate tense and word choice.
• Implement a structured review and revision process to keep SOPs up-to-date and compliant.

Who Should Attend:

• Quality assurance and compliance professionals responsible for maintaining SOPs
• Managers and supervisors tasked with documenting procedures for operational consistency.
• Employees involved in reviewing or revising SOPs to ensure ongoing compliance and effectiveness.

This course is ideal for anyone involved in the creation, maintenance, or implementation of SOPs, providing them with the tools and knowledge to produce high-quality, compliant, and user-friendly documentation.