Leadership Skills for Success: Dairy & Food Processing Plant Front Line Supervisors

This course will help you master critical communication and leadership skills essential for effectively managing employees, establishing priorities, and delegating responsibilities. It focuses on building awareness of team dynamics and engaging employees through group problem-solving and decision-making. By gaining the commitment of others, you will add value to your organization by being clear about the results you want to achieve, the environment you want to create, and how you will develop and deploy talent.

This course will enable you to become an effective leader who can build relationships and manage workplace communications to be heard and understood by others. It will enhance your ability to engage employees, ensure alignment and collaboration among team members, and drive organizational success.

Key Learning Objectives:

Develop critical communication skills for effective leadership.
Learn techniques for managing employees, establishing priorities, and delegating responsibilities.
Understand team dynamics and how to engage employees through group problem-solving and decision-making.
Gain strategies for securing the commitment of others and adding value to your organization.
Create a clear vision of the results you want to achieve and the environment you want to create.
Learn how to develop and deploy talent effectively.
Enhance your ability to build relationships and manage workplace communications.
Foster employee engagement, alignment, and collaboration within your team.

Who Should Attend:

Managers and supervisors seeking to enhance their leadership and communication skills.
Team leaders and project managers looking to improve team dynamics and employee engagement.
HR professionals and organizational development specialists.
Aspiring leaders and individuals preparing for leadership roles.
Anyone interested in developing effective leadership and communication abilities to drive organizational success.

Join us to master the essential skills needed to lead confidently, engage your team, and achieve outstanding organizational results.

Overview

This course will help you master critical communication and leadership skills essential for effectively managing employees, establishing priorities, and delegating responsibilities. It focuses on building awareness of team dynamics and engaging employees through group problem-solving and decision-making. By gaining the commitment of others, you will add value to your organization by being clear about the results you want to achieve, the environment you want to create, and how you will develop and deploy talent.

This course will enable you to become an effective leader who can build relationships and manage workplace communications to be heard and understood by others. It will enhance your ability to engage employees, ensure alignment and collaboration among team members, and drive organizational success.

Learning Outcomes

Develop insight into the critical elements of high performing teams and how to identify individuals with the necessary behavioral characteristics that make up a well-balanced, highly effective work group.
Identify the leadership values you would like to lead by and how to communicate these in an effort of creating true synergy amongst team members.
Identify the importance of trust in the workplace and the role it plays in communication and teamwork.
Assess unique ways in which people prefer to work by exploring different communication styles, the effects of your communication behaviors and how they influence others.
Learn how to flex your work style to build and maintain productive relationships through impactful communication approaches from listening effectiveness to assessing and appropriately reacting to what you hear.
Align the work of your team with the goals of the organization and leverage the individual strengths of those within the group through the exploration of successful delegation, time management, and prioritization techniques.
Demonstrate assertive communication skills and how to maintain positive rapport during difficult conversations, as well as how emotions play a role in whether or not we can achieve a successful outcome.
Explore conflict resolution techniques to reduce destructive workplace behavior while establishing better communication, stronger relationships amongst team members, and more outside the box thinking.
Increase understanding of common employee issues that may have legal implications for the organization.
Create a personalized leadership development plan which identifies strengths and unique contributions, the impact of self-improvement goals, and describes participant intentions as a leader.

Evaluation

This course does not include a test.

Agenda

Introduction, Why We Are Here
Ice Breaker Activities
Leadership Challenges and Skills/Characteristics
- Includes Exercise
Establishing and Ensuring Trust in the Workplace

Identify the importance of trust in the workplace and the role it plays in communication and teamwork.

Includes Exercise

Understanding Communication Styles

Learn the different behavioral styles of approaching work and communication and the importance of flexing to each other’s styles for more effective interactions.

Influencing Through Effective Communication Strategies

Ensure employee engagement, align and motivate the workforce, mentor for career growth, and hold others accountable for their actions and results.

Engaging in Feedback Conversations

Delivering high impact feedback and practicing assertive communication skills.
Effective Delegation as a Leader

Align your team's work with the organization's goals and leverage the individual strengths of the group by exploring successful delegation techniques.

Building Successful Teams

Explore the behavioral characteristics that make up a well-balanced, highly effective workgroup.

I

Fees

Flat Tuition Fee: $850

Instructors

Lead Instructor

Lisa Csencsits
Associate Director for Executive Education
ILR School, Cornell University
212-340-2883
lc638 [at] cornell.edu (lc638[at]cornell[dot]edu)

Course Dates

September 9-11, 2025 (three 3-hour sessions), Live via Zoom

Registration closed

Learn more about Dairy Foods Extension

Course Contact

Louise Felker
Program Coordinator
607-255-7098
lmf226 [at] cornell.edu (lmf226[at]cornell[dot]edu)

Leadership Skills for Success: Dairy​ & Food Processing Plant Front Line Supervisors